SAMSUNG JD POWER BEST PRODUCT APPLIANCES

Two recent studies by J.D. Power and Associates indicate that the manufacturers of kitchen and laundry appliances that ranked highest in 2011 continue to rank highest in customer satisfaction again this year. According to the J.D. Power and Associates 2012 Laundry Appliance Satisfaction StudySM and the J.D. Power and Associates 2012 Kitchen Appliance Satisfaction Study,SM Samsung is the highest-ranked brand in overall customer satisfaction with clothes washers, dryers, and refrigerators. Bosch achieves the highest score for dishwashers, and Kenmore Elite ranks highest for ranges, cooktops, and ovens. All of these manufacturers are repeat award recipients from 2011. Notably, Samsung clothes dryers have ranked highest for 4 consecutive years, and its washing machines for 5 years.